Just Energy: EXCELLENT SERVICE. SO HAPPY WITH THE RATE . HAV...
A Just Energy customer review by GetHuman user GetHuman-166285 from November 14th, 2017
Background on GetHuman-166285's case
GetHuman: GetHuman-166285 - can you tell our other Just Energy customers when your case took place?
GetHuman-166285: Yes I can. It was middle of the night, on November 5th.
GetHuman: Did you reach out to Just Energy, and if so, how?
GetHuman: And which of these common Just Energy customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-166285 a list of common Just Energy problems)
GetHuman-166285: "Lower my bill" was why I was trying to call.
GetHuman-166285's review of Just Energy customer service
GetHuman: So how would you sum up your experience for GetHuman's Just Energy customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-166285: EXCELLENT SERVICE. SO HAPPY WITH THE RATE . HAVE SAVED SO MUCH SINCE WE HAVE GONE WITH THEM.WE MOVED AND WERE ABLE TO CONTINUE WITH THE SERVICE WITH OUT PENALTY. CUSTOMER SERVICE IS INCREDIBLE HELPED SOLVE AN ISSUE RIGHT AWAY AND SO FRIENDLY THANKS SO MUCH WE RECOMMEND THIS GREAT COMPANY JUST ENERGY
GetHuman: Let's quantify your experience contacting Just Energy. On a scale of 1 to 5, how easy is it go get help on a Just Energy problem?
GetHuman-166285: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-166285: I'd give them a four out of five on communication.
GetHuman: And what about Just Energy's ability to quickly and effectively address your problem?
GetHuman-166285: For that I would say one out of five.
GetHuman: And finally- any advice for other Just Energy customers?
GetHuman-166285: Call them early in the day or late. Don't forget any personal or account information you might need for Just Energy to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-166285 taken from his Just Energy customer service problem that occurred on November 5th, 2017.