KFC: I ordered the * piece family meal, every thing...
A KFC customer review by GetHuman user ~Bruce king from November 25th, 2017
Background on ~Bruce king's case
GetHuman: ~Bruce king - can you tell our other KFC customers when your case took place?
~Bruce king: Yes I can. It was evening, on November 17th.
GetHuman: Did you reach out to KFC, and if so, how?
GetHuman: And which of these common KFC customer issues best describes the reason you wanted to talk to them?
(Shows ~Bruce king a list of common KFC problems)
~Bruce king: "Problem With an Order" was why I was trying to call.
~Bruce king's review of KFC customer service
GetHuman: So how would you sum up your experience for GetHuman's KFC customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Bruce king: I ordered the * piece family meal, every thing was good except for the mix of chicken, I got * leg's and * thighs, no wings or breast. Thighs? where is the white meat?
GetHuman: Let's quantify your experience contacting KFC. On a scale of 1 to 5, how easy is it go get help on a KFC problem?
~Bruce king: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Bruce king: I'd give them a two out of five on communication.
GetHuman: And what about KFC's ability to quickly and effectively address your problem?
~Bruce king: For that I would say five out of five.
GetHuman: And finally- any advice for other KFC customers?
~Bruce king: Call them early in the day or late. Don't forget any personal or account information you might need for KFC to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Bruce king taken from his KFC customer service problem that occurred on November 17th, 2017.