KFC: I waited ** mins and no order, every order ahea...

A KFC customer review by GetHuman user ~Pissed off from November 19th, 2017

Background on ~Pissed off's case

GetHuman: ~Pissed off - can you tell our other KFC customers when your case took place?
~Pissed off: Yes. It was morning, on November 13th.
GetHuman: Did you reach out to KFC, and if so, how?
~Pissed off: I used the 800-225-5532 number I found for on the GetHuman KFC customer phone number page I was on: KFC Customer Service Phone Number
GetHuman: And which of these common KFC customer issues best describes the reason you wanted to talk to them?
(Shows ~Pissed off a list of common KFC problems)
~Pissed off: "Make a Complaint" was why I was trying to call.

~Pissed off's review of KFC customer service

GetHuman: So how would you sum up your experience for GetHuman's KFC customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Pissed off: I waited ** mins and no order, every order ahead of me was inncorrect. Every order. This location is a joke, I left without getting with no food ,or money back after * people tried to find my receipt the guy dropped on the floor because he took the ticket because he couldn't figure out the screen. I wrote this in ebonics so you can understand it. You go there and try to order somthin, please, make sure your on your * hour lunch break. location: **** passyunk ave. philadelphia,pa A JOKE
GetHuman: Let's quantify your experience contacting KFC. On a scale of 1 to 5, how easy is it go get help on a KFC problem?
~Pissed off: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Pissed off: I'd give them a five out of five on communication.
GetHuman: And what about KFC's ability to quickly and effectively address your problem?
~Pissed off: For that I would say two out of five.
GetHuman: And finally- any advice for other KFC customers?
~Pissed off: Call them early in the day or late. Don't forget any personal or account information you might need for KFC to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Pissed off taken from his KFC customer service problem that occurred on November 13th, 2017.

KFC

3.48 of 5 stars | 164 reviews

~Pissed off's KFC Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
3 out of 5 stars

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