KFC: THE NEW COLESLAW STINKS! NEVER SEEN SUCH SMALL...
A KFC customer review by GetHuman user ~KENTUCKY DAVE from November 25th, 2017
Background on ~KENTUCKY DAVE's case
GetHuman: ~KENTUCKY DAVE - can you tell our other KFC customers when your case took place?
~KENTUCKY DAVE: Yup. It was afternoon, on November 16th.
GetHuman: Did you reach out to KFC, and if so, how?
GetHuman: And which of these common KFC customer issues best describes the reason you wanted to talk to them?
(Shows ~KENTUCKY DAVE a list of common KFC problems)
~KENTUCKY DAVE: "Account Access" was why I was trying to call.
~KENTUCKY DAVE's review of KFC customer service
GetHuman: So how would you sum up your experience for GetHuman's KFC customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~KENTUCKY DAVE: THE NEW COLESLAW STINKS! NEVER SEEN SUCH SMALL PIECES OF CHICKEN! WHERES THE SECRET SEASONING CANT TASTE IT!!!!
GetHuman: Let's quantify your experience contacting KFC. On a scale of 1 to 5, how easy is it go get help on a KFC problem?
~KENTUCKY DAVE: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~KENTUCKY DAVE: I'd give them a five out of five on communication.
GetHuman: And what about KFC's ability to quickly and effectively address your problem?
~KENTUCKY DAVE: For that I would say one out of five.
GetHuman: And finally- any advice for other KFC customers?
~KENTUCKY DAVE: Call them early in the day or late. Don't forget any personal or account information you might need for KFC to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~KENTUCKY DAVE taken from his KFC customer service problem that occurred on November 16th, 2017.