Kaiser Permanente - Oregon/Washington: Unable to reach a live person at Human Resource...
A Kaiser Permanente - Oregon/Washington customer review by GetHuman user ~Claudio Lima from November 20th, 2017
Background on ~Claudio Lima's case
GetHuman: ~Claudio Lima - can you tell our other Kaiser Permanente - Oregon/Washington customers when your case took place?
~Claudio Lima: Sure. It was middle of the night, on November 18th.
GetHuman: Did you reach out to Kaiser Permanente - Oregon/Washington, and if so, how?
GetHuman: And which of these common Kaiser Permanente - Oregon/Washington customer issues best describes the reason you wanted to talk to them?
(Shows ~Claudio Lima a list of common Kaiser Permanente - Oregon/Washington problems)
~Claudio Lima: "Get insurance" was why I was trying to call.
~Claudio Lima's review of Kaiser Permanente - Oregon/Washington customer service
GetHuman: So how would you sum up your experience for GetHuman's Kaiser Permanente - Oregon/Washington customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Claudio Lima: Unable to reach a live person at Human Resources, only phone trees.
GetHuman: Let's quantify your experience contacting Kaiser Permanente - Oregon/Washington. On a scale of 1 to 5, how easy is it go get help on a Kaiser Permanente - Oregon/Washington problem?
~Claudio Lima: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Claudio Lima: I'd give them a four out of five on communication.
GetHuman: And what about Kaiser Permanente - Oregon/Washington's ability to quickly and effectively address your problem?
~Claudio Lima: For that I would say five out of five.
GetHuman: And finally- any advice for other Kaiser Permanente - Oregon/Washington customers?
~Claudio Lima: Call them early in the day or late. Don't forget any personal or account information you might need for Kaiser Permanente - Oregon/Washington to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Claudio Lima taken from his Kaiser Permanente - Oregon/Washington customer service problem that occurred on November 18th, 2017.