Kentucky Utilities Co: Best and quickest phone service with excellent...

A Kentucky Utilities Co customer review by GetHuman user GetHuman-401223 from November 17th, 2017

Background on GetHuman-401223's case

GetHuman: GetHuman-401223 - can you tell our other Kentucky Utilities Co customers when your case took place?
GetHuman-401223: Yup. It was afternoon, on November 10th.
GetHuman: Did you reach out to Kentucky Utilities Co, and if so, how?
GetHuman-401223: I used the 800-981-0600 number I found for on the GetHuman Kentucky Utilities Co customer phone number page I was on: Kentucky Utilities Co Customer Service Phone Number
GetHuman: And which of these common Kentucky Utilities Co customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-401223 a list of common Kentucky Utilities Co problems)
GetHuman-401223: "Meter reading" was why I was trying to call.

GetHuman-401223's review of Kentucky Utilities Co customer service

GetHuman: So how would you sum up your experience for GetHuman's Kentucky Utilities Co customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-401223: Best and quickest phone service with excellent autonomic service to quickly reach a person who was quickly helpful.
GetHuman: Let's quantify your experience contacting Kentucky Utilities Co. On a scale of 1 to 5, how easy is it go get help on a Kentucky Utilities Co problem?
GetHuman-401223: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-401223: I'd give them a two out of five on communication.
GetHuman: And what about Kentucky Utilities Co's ability to quickly and effectively address your problem?
GetHuman-401223: For that I would say one out of five.
GetHuman: And finally- any advice for other Kentucky Utilities Co customers?
GetHuman-401223: Call them early in the day or late. Don't forget any personal or account information you might need for Kentucky Utilities Co to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-401223 taken from his Kentucky Utilities Co customer service problem that occurred on November 10th, 2017.

Kentucky Utilities Co

1.00 of 5 stars | 8 reviews

GetHuman-401223's Kentucky Utilities Co Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

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