Klipsch: CSR informed me registration is not necessary t...
A Klipsch customer review by GetHuman user ~Andrew M. from November 27th, 2017
Background on ~Andrew M.'s case
GetHuman: ~Andrew M. - can you tell our other Klipsch customers when your case took place?
~Andrew M.: Yes I can. It was evening, on November 23rd.
GetHuman: Did you reach out to Klipsch, and if so, how?
GetHuman: And which of these common Klipsch customer issues best describes the reason you wanted to talk to them?
(Shows ~Andrew M. a list of common Klipsch problems)
~Andrew M.: "Make a purchase" was why I was trying to call.
~Andrew M.'s review of Klipsch customer service
GetHuman: So how would you sum up your experience for GetHuman's Klipsch customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Andrew M.: CSR informed me registration is not necessary to RMA, just for junk mail*newsletters. Saved me loads of time.
GetHuman: Let's quantify your experience contacting Klipsch. On a scale of 1 to 5, how easy is it go get help on a Klipsch problem?
~Andrew M.: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Andrew M.: I'd give them a four out of five on communication.
GetHuman: And what about Klipsch's ability to quickly and effectively address your problem?
~Andrew M.: For that I would say three out of five.
GetHuman: And finally- any advice for other Klipsch customers?
~Andrew M.: Call them early in the day or late. Don't forget any personal or account information you might need for Klipsch to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Andrew M. taken from his Klipsch customer service problem that occurred on November 23rd, 2017.
Klipsch
5.00 of 5 stars | 6 reviews
~Andrew M.'s Klipsch Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars
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