LabCorp: This number works for billing questions, but th...
A LabCorp customer review by GetHuman user ~Lucy Pevensie from November 25th, 2017
Background on ~Lucy Pevensie's case
GetHuman: ~Lucy Pevensie - can you tell our other LabCorp customers when your case took place?
~Lucy Pevensie: Yeah. It was afternoon, on November 19th.
GetHuman: Did you reach out to LabCorp, and if so, how?
GetHuman: And which of these common LabCorp customer issues best describes the reason you wanted to talk to them?
(Shows ~Lucy Pevensie a list of common LabCorp problems)
~Lucy Pevensie: "I need to dispute my results" was why I was trying to call.
~Lucy Pevensie's review of LabCorp customer service
GetHuman: So how would you sum up your experience for GetHuman's LabCorp customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Lucy Pevensie: This number works for billing questions, but they have to reroute you first. Much better than the number on the bill, though!
GetHuman: Let's quantify your experience contacting LabCorp. On a scale of 1 to 5, how easy is it go get help on a LabCorp problem?
~Lucy Pevensie: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Lucy Pevensie: I'd give them a two out of five on communication.
GetHuman: And what about LabCorp's ability to quickly and effectively address your problem?
~Lucy Pevensie: For that I would say one out of five.
GetHuman: And finally- any advice for other LabCorp customers?
~Lucy Pevensie: Call them early in the day or late. Don't forget any personal or account information you might need for LabCorp to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Lucy Pevensie taken from his LabCorp customer service problem that occurred on November 19th, 2017.