Lacrosse.com: So i ordered a pair of cleats only to find out...
A Lacrosse.com customer review by GetHuman user ~beastq123 from November 24th, 2017
Background on ~beastq123's case
GetHuman: ~beastq123 - can you tell our other Lacrosse.com customers when your case took place?
~beastq123: Yes. It was morning, on November 22nd.
GetHuman: Did you reach out to Lacrosse.com, and if so, how?
GetHuman: And which of these common Lacrosse.com customer issues best describes the reason you wanted to talk to them?
(Shows ~beastq123 a list of common Lacrosse.com problems)
~beastq123: "Complaint" was why I was trying to call.
~beastq123's review of Lacrosse.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Lacrosse.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~beastq123: So i ordered a pair of cleats only to find out that they have been used. Creases, dirty on the bottom and top. I felt like i ordered them through ebay. Then to top everything off they ran out of my size.The guy i spoke to couldn't even give me credit for another pair. So depressing. Wish i could post pics.
GetHuman: Let's quantify your experience contacting Lacrosse.com. On a scale of 1 to 5, how easy is it go get help on a Lacrosse.com problem?
~beastq123: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~beastq123: I'd give them a five out of five on communication.
GetHuman: And what about Lacrosse.com's ability to quickly and effectively address your problem?
~beastq123: For that I would say two out of five.
GetHuman: And finally- any advice for other Lacrosse.com customers?
~beastq123: Call them early in the day or late. Don't forget any personal or account information you might need for Lacrosse.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~beastq123 taken from his Lacrosse.com customer service problem that occurred on November 22nd, 2017.
Lacrosse.com
2.00 of 5 stars | 4 reviews
~beastq123's Lacrosse.com Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
3 out of 5 stars
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