Lakeside Collection: Avia Duncan your representative was a delight t...
A Lakeside Collection customer review by GetHuman user ~mlewis from November 18th, 2017
Background on ~mlewis's case
GetHuman: ~mlewis - can you tell our other Lakeside Collection customers when your case took place?
~mlewis: Yup. It was middle of the night, on November 10th.
GetHuman: Did you reach out to Lakeside Collection, and if so, how?
GetHuman: And which of these common Lakeside Collection customer issues best describes the reason you wanted to talk to them?
(Shows ~mlewis a list of common Lakeside Collection problems)
~mlewis: "Complaint" was why I was trying to call.
~mlewis's review of Lakeside Collection customer service
GetHuman: So how would you sum up your experience for GetHuman's Lakeside Collection customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~mlewis: Avia Duncan your representative was a delight to work with this morning. I had ordered ** items and ** were broken. She responded with interest, care and concern.*She immediately assured me that she would replace and ship out these replacements in the next *-**. She is to be commended for her pride in her job!
GetHuman: Let's quantify your experience contacting Lakeside Collection. On a scale of 1 to 5, how easy is it go get help on a Lakeside Collection problem?
~mlewis: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~mlewis: I'd give them a three out of five on communication.
GetHuman: And what about Lakeside Collection's ability to quickly and effectively address your problem?
~mlewis: For that I would say two out of five.
GetHuman: And finally- any advice for other Lakeside Collection customers?
~mlewis: Call them early in the day or late. Don't forget any personal or account information you might need for Lakeside Collection to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~mlewis taken from his Lakeside Collection customer service problem that occurred on November 10th, 2017.