Lakeside Collection: On hold for ** mins. When answered I was trans...
A Lakeside Collection customer review by GetHuman user ~justagirl56 from November 19th, 2017
Background on ~justagirl56's case
GetHuman: ~justagirl56 - can you tell our other Lakeside Collection customers when your case took place?
~justagirl56: Sure. It was afternoon, on November 11th.
GetHuman: Did you reach out to Lakeside Collection, and if so, how?
GetHuman: And which of these common Lakeside Collection customer issues best describes the reason you wanted to talk to them?
(Shows ~justagirl56 a list of common Lakeside Collection problems)
~justagirl56: "Overcharge/Strange charge" was why I was trying to call.
~justagirl56's review of Lakeside Collection customer service
GetHuman: So how would you sum up your experience for GetHuman's Lakeside Collection customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~justagirl56: On hold for ** mins. When answered I was transfered and put on hold again with the same recording. The on line was out of service.
GetHuman: Let's quantify your experience contacting Lakeside Collection. On a scale of 1 to 5, how easy is it go get help on a Lakeside Collection problem?
~justagirl56: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~justagirl56: I'd give them a two out of five on communication.
GetHuman: And what about Lakeside Collection's ability to quickly and effectively address your problem?
~justagirl56: For that I would say five out of five.
GetHuman: And finally- any advice for other Lakeside Collection customers?
~justagirl56: Call them early in the day or late. Don't forget any personal or account information you might need for Lakeside Collection to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~justagirl56 taken from his Lakeside Collection customer service problem that occurred on November 11th, 2017.