Lane Bryant: I tried to get to a person to talk about my pro...
A Lane Bryant customer review by GetHuman user GetHuman-68719 from November 22nd, 2017
Background on GetHuman-68719's case
GetHuman: GetHuman-68719 - can you tell our other Lane Bryant customers when your case took place?
GetHuman-68719: Yes. It was middle of the night, on November 15th.
GetHuman: Did you reach out to Lane Bryant, and if so, how?
GetHuman: And which of these common Lane Bryant customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-68719 a list of common Lane Bryant problems)
GetHuman-68719: "Cancel order" was why I was trying to call.
GetHuman-68719's review of Lane Bryant customer service
GetHuman: So how would you sum up your experience for GetHuman's Lane Bryant customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-68719: I tried to get to a person to talk about my problem and none of the options fit my need and when I tried another route they were asking for card information which it has nothing to do with. I was speed shopping in Duluth * weekends ago, bought a beautiful yellow shirt. Put it on as I was going out the door. On my way to work I noticed lots of little slits in the shirt. I don't live near a Lane Bryant. Can I even return something after I wore it. I had no way of going back to change. Help! *****@***.com
GetHuman: Let's quantify your experience contacting Lane Bryant. On a scale of 1 to 5, how easy is it go get help on a Lane Bryant problem?
GetHuman-68719: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-68719: I'd give them a five out of five on communication.
GetHuman: And what about Lane Bryant's ability to quickly and effectively address your problem?
GetHuman-68719: For that I would say five out of five.
GetHuman: And finally- any advice for other Lane Bryant customers?
GetHuman-68719: Call them early in the day or late. Don't forget any personal or account information you might need for Lane Bryant to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-68719 taken from his Lane Bryant customer service problem that occurred on November 15th, 2017.