Lee Jeans: Ordered three pairs of straight leg relaxed fit...
A Lee Jeans customer review by GetHuman user ~you've got to be kidding from November 23rd, 2017
Background on ~you've got to be kidding's case
GetHuman: ~you've got to be kidding - can you tell our other Lee Jeans customers when your case took place?
~you've got to be kidding: Yes I can. It was evening, on November 13th.
GetHuman: Did you reach out to Lee Jeans, and if so, how?
GetHuman: And which of these common Lee Jeans customer issues best describes the reason you wanted to talk to them?
(Shows ~you've got to be kidding a list of common Lee Jeans problems)
~you've got to be kidding: "Cancel order" was why I was trying to call.
~you've got to be kidding's review of Lee Jeans customer service
GetHuman: So how would you sum up your experience for GetHuman's Lee Jeans customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~you've got to be kidding: Ordered three pairs of straight leg relaxed fit jeans, great. Ordered another pair in different color - awful. Called customer service and was told different colors, different material, different fit, different everything. What??? Jeans actually came with different info on the label. Why wasn't that listed on the website. Customer service said they'd pass that onto product development as a suggestion. A suggestion? Isn't it a no-brainer. That's the end of my shopping with Lee Jeans.
GetHuman: Let's quantify your experience contacting Lee Jeans. On a scale of 1 to 5, how easy is it go get help on a Lee Jeans problem?
~you've got to be kidding: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~you've got to be kidding: I'd give them a one out of five on communication.
GetHuman: And what about Lee Jeans's ability to quickly and effectively address your problem?
~you've got to be kidding: For that I would say four out of five.
GetHuman: And finally- any advice for other Lee Jeans customers?
~you've got to be kidding: Call them early in the day or late. Don't forget any personal or account information you might need for Lee Jeans to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~you've got to be kidding taken from his Lee Jeans customer service problem that occurred on November 13th, 2017.
Lee Jeans
1.00 of 5 stars | 4 reviews
~you've got to be kidding's Lee Jeans Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
2 out of 5 stars
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