Levolor.com: Your representative, Bronna Middlebrooks, went...

A Levolor.com customer review by GetHuman user ~mstraub from November 20th, 2017

Background on ~mstraub's case

GetHuman: ~mstraub - can you tell our other Levolor.com customers when your case took place?
~mstraub: Yes I can. It was middle of the night, on November 16th.
GetHuman: Did you reach out to Levolor.com, and if so, how?
~mstraub: I used the 800-752-9677 number I found for on the GetHuman Levolor.com customer phone number page I was on: Levolor.com Customer Service Phone Number
GetHuman: And which of these common Levolor.com customer issues best describes the reason you wanted to talk to them?
(Shows ~mstraub a list of common Levolor.com problems)
~mstraub: "Track order" was why I was trying to call.

~mstraub's review of Levolor.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Levolor.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~mstraub: Your representative, Bronna Middlebrooks, went way out of her way to try to help me* unfortunately, what I needed is no longer being made. Despite that, I'd like to file this compliment. What a delightful person.
GetHuman: Let's quantify your experience contacting Levolor.com. On a scale of 1 to 5, how easy is it go get help on a Levolor.com problem?
~mstraub: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~mstraub: I'd give them a two out of five on communication.
GetHuman: And what about Levolor.com's ability to quickly and effectively address your problem?
~mstraub: For that I would say one out of five.
GetHuman: And finally- any advice for other Levolor.com customers?
~mstraub: Call them early in the day or late. Don't forget any personal or account information you might need for Levolor.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~mstraub taken from his Levolor.com customer service problem that occurred on November 16th, 2017.

Levolor.com

2.00 of 5 stars | 19 reviews

~mstraub's Levolor.com Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

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