Light In The Box: Hello, Got the item earlier than expected and i...
A Light In The Box customer review by GetHuman user ~woodun vdw from November 13th, 2017
Background on ~woodun vdw's case
GetHuman: ~woodun vdw - can you tell our other Light In The Box customers when your case took place?
~woodun vdw: Yeah. It was afternoon, on November 11th.
GetHuman: Did you reach out to Light In The Box, and if so, how?
GetHuman: And which of these common Light In The Box customer issues best describes the reason you wanted to talk to them?
(Shows ~woodun vdw a list of common Light In The Box problems)
~woodun vdw: "Change order" was why I was trying to contact.
~woodun vdw's review of Light In The Box customer service
GetHuman: So how would you sum up your experience for GetHuman's Light In The Box customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~woodun vdw: Hello, Got the item earlier than expected and it same as described. Thanks a lot... If the service is like this , I will definitely continue shopping with you....
GetHuman: Let's quantify your experience contacting Light In The Box. On a scale of 1 to 5, how easy is it go get help on a Light In The Box problem?
~woodun vdw: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~woodun vdw: I'd give them a three out of five on communication.
GetHuman: And what about Light In The Box's ability to quickly and effectively address your problem?
~woodun vdw: For that I would say one out of five.
GetHuman: And finally- any advice for other Light In The Box customers?
~woodun vdw: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Light In The Box to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~woodun vdw taken from his Light In The Box customer service problem that occurred on November 11th, 2017.