Lilly Pulitzer: this issue of being charged multiple times with...
A Lilly Pulitzer customer review by GetHuman user ~Natalie from November 12th, 2017
Background on ~Natalie's case
GetHuman: ~Natalie - can you tell our other Lilly Pulitzer customers when your case took place?
~Natalie: Yes I can. It was evening, on November 4th.
GetHuman: Did you reach out to Lilly Pulitzer, and if so, how?
GetHuman: And which of these common Lilly Pulitzer customer issues best describes the reason you wanted to talk to them?
(Shows ~Natalie a list of common Lilly Pulitzer problems)
~Natalie: "Complaint" was why I was trying to call.
~Natalie's review of Lilly Pulitzer customer service
GetHuman: So how would you sum up your experience for GetHuman's Lilly Pulitzer customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Natalie: this issue of being charged multiple times with them has been on going for * weeks now without being resolved hands down worst customer service I have ever experianced
GetHuman: Let's quantify your experience contacting Lilly Pulitzer. On a scale of 1 to 5, how easy is it go get help on a Lilly Pulitzer problem?
~Natalie: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Natalie: I'd give them a three out of five on communication.
GetHuman: And what about Lilly Pulitzer's ability to quickly and effectively address your problem?
~Natalie: For that I would say two out of five.
GetHuman: And finally- any advice for other Lilly Pulitzer customers?
~Natalie: Call them early in the day or late. Don't forget any personal or account information you might need for Lilly Pulitzer to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Natalie taken from his Lilly Pulitzer customer service problem that occurred on November 4th, 2017.
Lilly Pulitzer
2.33 of 5 stars | 2 reviews
~Natalie's Lilly Pulitzer Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars
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