Limoges Jewelry: DO NOT USE THIS COMPANY!!!! I ordered a necklac...
A Limoges Jewelry customer review by GetHuman user ~extremely angry from November 27th, 2017
Background on ~extremely angry's case
GetHuman: ~extremely angry - can you tell our other Limoges Jewelry customers when your case took place?
~extremely angry: Yes I can. It was afternoon, on November 18th.
GetHuman: Did you reach out to Limoges Jewelry, and if so, how?
GetHuman: And which of these common Limoges Jewelry customer issues best describes the reason you wanted to talk to them?
(Shows ~extremely angry a list of common Limoges Jewelry problems)
~extremely angry: "Overcharge/Strange charge" was why I was trying to call.
~extremely angry's review of Limoges Jewelry customer service
GetHuman: So how would you sum up your experience for GetHuman's Limoges Jewelry customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~extremely angry: DO NOT USE THIS COMPANY!!!! I ordered a necklace supposedly guaranteed by Mother's Day and they haven't even processed my order yet!! When I called to ask what was going on they said my order won't be processed until THE BEGINNING OF JUNE!!! I asked what they could do to make this right and they told me there was nothing they could do. I asked if I could have at least an upgrade on the shipping to get it delivered faster and they told me it wasn't possible to get faster shipping on that item, even though it was an option when I purchased the necklace...now it's not??? I then asked to speak with a supervisor, was placed on hold for ** minutes and the call ended with them hanging up on me. WOW, Really??? On top of that, I had a horrible time trying to understand the lady handling my call.
GetHuman: Let's quantify your experience contacting Limoges Jewelry. On a scale of 1 to 5, how easy is it go get help on a Limoges Jewelry problem?
~extremely angry: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~extremely angry: I'd give them a one out of five on communication.
GetHuman: And what about Limoges Jewelry's ability to quickly and effectively address your problem?
~extremely angry: For that I would say one out of five.
GetHuman: And finally- any advice for other Limoges Jewelry customers?
~extremely angry: Call them early in the day or late. Don't forget any personal or account information you might need for Limoges Jewelry to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~extremely angry taken from his Limoges Jewelry customer service problem that occurred on November 18th, 2017.