Localphone.com stops taking customer phone call...
A Localphone.com customer review by GetHuman user ~VOIPMaster from November 20th, 2017
Background on ~VOIPMaster's case
GetHuman: ~VOIPMaster - can you tell our other Localphone.com customers when your case took place?
~VOIPMaster: Yes I can. It was evening, on November 16th.
GetHuman: Did you reach out to Localphone.com, and if so, how?
GetHuman: And which of these common Localphone.com customer issues best describes the reason you wanted to talk to them?
(Shows ~VOIPMaster a list of common Localphone.com problems)
~VOIPMaster: "Service problem" was why I was trying to call.
~VOIPMaster's review of Localphone.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Localphone.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~VOIPMaster: Localphone.com stops taking customer phone calls and now my outgoing calls will not work at all. This is not right - they do not even respond to emails!!!
GetHuman: Let's quantify your experience contacting Localphone.com. On a scale of 1 to 5, how easy is it go get help on a Localphone.com problem?
~VOIPMaster: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~VOIPMaster: I'd give them a four out of five on communication.
GetHuman: And what about Localphone.com's ability to quickly and effectively address your problem?
~VOIPMaster: For that I would say one out of five.
GetHuman: And finally- any advice for other Localphone.com customers?
~VOIPMaster: Call them early in the day or late. Don't forget any personal or account information you might need for Localphone.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~VOIPMaster taken from his Localphone.com customer service problem that occurred on November 16th, 2017.
Localphone.com
1.00 of 5 stars | 9 reviews
~VOIPMaster's Localphone.com Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars
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