Long Island Newsday: My problem was understood and corrected immedia...
A Long Island Newsday customer review by GetHuman user GetHuman-198868 from November 14th, 2017
Background on GetHuman-198868's case
GetHuman: GetHuman-198868 - can you tell our other Long Island Newsday customers when your case took place?
GetHuman-198868: Yup. It was middle of the night, on November 7th.
GetHuman: Did you reach out to Long Island Newsday, and if so, how?
GetHuman: And which of these common Long Island Newsday customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-198868 a list of common Long Island Newsday problems)
GetHuman-198868: "Lower my bill" was why I was trying to call.
GetHuman-198868's review of Long Island Newsday customer service
GetHuman: So how would you sum up your experience for GetHuman's Long Island Newsday customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-198868: My problem was understood and corrected immediately. I didn't have to wait for someone to answer the phone.
GetHuman: Let's quantify your experience contacting Long Island Newsday. On a scale of 1 to 5, how easy is it go get help on a Long Island Newsday problem?
GetHuman-198868: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-198868: I'd give them a five out of five on communication.
GetHuman: And what about Long Island Newsday's ability to quickly and effectively address your problem?
GetHuman-198868: For that I would say five out of five.
GetHuman: And finally- any advice for other Long Island Newsday customers?
GetHuman-198868: Call them early in the day or late. Don't forget any personal or account information you might need for Long Island Newsday to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-198868 taken from his Long Island Newsday customer service problem that occurred on November 7th, 2017.