Los Angeles Department of Water & Power: Representative was not particularly friendly an...
A Los Angeles Department of Water & Power customer review by GetHuman user GetHuman-371299 from November 20th, 2017
Background on GetHuman-371299's case
GetHuman: GetHuman-371299 - can you tell our other Los Angeles Department of Water & Power customers when your case took place?
GetHuman-371299: Yes. It was evening, on November 15th.
GetHuman: Did you reach out to Los Angeles Department of Water & Power, and if so, how?
GetHuman: And which of these common Los Angeles Department of Water & Power customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-371299 a list of common Los Angeles Department of Water & Power problems)
GetHuman-371299: "I'm moving" was why I was trying to call.
GetHuman-371299's review of Los Angeles Department of Water & Power customer service
GetHuman: So how would you sum up your experience for GetHuman's Los Angeles Department of Water & Power customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-371299: Representative was not particularly friendly and kept trying to justify their incompetent system by blaming me.
GetHuman: Let's quantify your experience contacting Los Angeles Department of Water & Power. On a scale of 1 to 5, how easy is it go get help on a Los Angeles Department of Water & Power problem?
GetHuman-371299: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-371299: I'd give them a one out of five on communication.
GetHuman: And what about Los Angeles Department of Water & Power's ability to quickly and effectively address your problem?
GetHuman-371299: For that I would say one out of five.
GetHuman: And finally- any advice for other Los Angeles Department of Water & Power customers?
GetHuman-371299: Call them early in the day or late. Don't forget any personal or account information you might need for Los Angeles Department of Water & Power to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-371299 taken from his Los Angeles Department of Water & Power customer service problem that occurred on November 15th, 2017.