Los Angeles Department of Water & Power: They're very nice, but the first person I talke...

A Los Angeles Department of Water & Power customer review by GetHuman user ~Dumbass Sinan Ozyol from November 5th, 2017

Background on ~Dumbass Sinan Ozyol's case

GetHuman: ~Dumbass Sinan Ozyol - can you tell our other Los Angeles Department of Water & Power customers when your case took place?
~Dumbass Sinan Ozyol: Sure. It was middle of the night, on November 1st.
GetHuman: Did you reach out to Los Angeles Department of Water & Power, and if so, how?
~Dumbass Sinan Ozyol: I used the 800-342-5397 number I found for on the GetHuman Los Angeles Department of Water & Power customer phone number page I was on: Los Angeles Department of Water & Power Customer Service Phone Number
GetHuman: And which of these common Los Angeles Department of Water & Power customer issues best describes the reason you wanted to talk to them?
(Shows ~Dumbass Sinan Ozyol a list of common Los Angeles Department of Water & Power problems)
~Dumbass Sinan Ozyol: "Setup service" was why I was trying to call.

~Dumbass Sinan Ozyol's review of Los Angeles Department of Water & Power customer service

GetHuman: So how would you sum up your experience for GetHuman's Los Angeles Department of Water & Power customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Dumbass Sinan Ozyol: They're very nice, but the first person I talked to didn't let me finish my sentence before transferring me to the wrong department.
GetHuman: Let's quantify your experience contacting Los Angeles Department of Water & Power. On a scale of 1 to 5, how easy is it go get help on a Los Angeles Department of Water & Power problem?
~Dumbass Sinan Ozyol: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Dumbass Sinan Ozyol: I'd give them a one out of five on communication.
GetHuman: And what about Los Angeles Department of Water & Power's ability to quickly and effectively address your problem?
~Dumbass Sinan Ozyol: For that I would say one out of five.
GetHuman: And finally- any advice for other Los Angeles Department of Water & Power customers?
~Dumbass Sinan Ozyol: Call them early in the day or late. Don't forget any personal or account information you might need for Los Angeles Department of Water & Power to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Dumbass Sinan Ozyol taken from his Los Angeles Department of Water & Power customer service problem that occurred on November 1st, 2017.

Los Angeles Department of Water & Power

1.50 of 5 stars | 39 reviews

~Dumbass Sinan Ozyol's Los Angeles Department of Water & Power Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

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