Luvs Diapers: I tried calling customer service and pressed...
A Luvs Diapers customer review by GetHuman user ~not happy from November 17th, 2017
Background on ~not happy's case
GetHuman: ~not happy - can you tell our other Luvs Diapers customers when your case took place?
~not happy: Sure. It was late at night, on November 10th.
GetHuman: Did you reach out to Luvs Diapers, and if so, how?
GetHuman: And which of these common Luvs Diapers customer issues best describes the reason you wanted to talk to them?
(Shows ~not happy a list of common Luvs Diapers problems)
~not happy: "Returns" was why I was trying to call.
~not happy's review of Luvs Diapers customer service
GetHuman: So how would you sum up your experience for GetHuman's Luvs Diapers customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~not happy: I tried calling customer service and pressed *,twice as indicated and somehow got transfered to Royal Carribean cruise line. Never spoke with a luvs customer service rep. I'll try again later.
GetHuman: Let's quantify your experience contacting Luvs Diapers. On a scale of 1 to 5, how easy is it go get help on a Luvs Diapers problem?
~not happy: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~not happy: I'd give them a five out of five on communication.
GetHuman: And what about Luvs Diapers's ability to quickly and effectively address your problem?
~not happy: For that I would say three out of five.
GetHuman: And finally- any advice for other Luvs Diapers customers?
~not happy: Call them early in the day or late. Don't forget any personal or account information you might need for Luvs Diapers to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~not happy taken from his Luvs Diapers customer service problem that occurred on November 10th, 2017.