M2 Media Group: The person I spoke to had the same response. So...
A M2 Media Group customer review by GetHuman user GetHuman-420839 from November 20th, 2017
Background on GetHuman-420839's case
GetHuman: GetHuman-420839 - can you tell our other M2 Media Group customers when your case took place?
GetHuman-420839: Yes. It was evening, on November 14th.
GetHuman: Did you reach out to M2 Media Group, and if so, how?
GetHuman: And which of these common M2 Media Group customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-420839 a list of common M2 Media Group problems)
GetHuman-420839: "Cancel subscription" was why I was trying to contact.
GetHuman-420839's review of M2 Media Group customer service
GetHuman: So how would you sum up your experience for GetHuman's M2 Media Group customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-420839: The person I spoke to had the same response. Someone I shopped with gave me a subscription. He also said he would give my info. to the appropriate department to have the subscription cancelled. If you go to: https:**cancelmag.com, there is a form to fill out and you can request cancellation there as well. I also went to the magazine website and although you are unable to cancel from there, you can have the magazine halted, so that you don't receive anymore in the mail. Also, if you go to the M* Media website, they have a list of all the companies who use them. Only one company was listed that I have shopped with and that was Barnes & Noble. So, I think they chose on their own to subscribe me to a magazine without my permission, which should not be allowed. I do not subscribe to magazines, so I was infuriated to receive one in the mail. Hope this helps everyone.
GetHuman: Let's quantify your experience contacting M2 Media Group. On a scale of 1 to 5, how easy is it go get help on a M2 Media Group problem?
GetHuman-420839: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-420839: I'd give them a five out of five on communication.
GetHuman: And what about M2 Media Group's ability to quickly and effectively address your problem?
GetHuman-420839: For that I would say four out of five.
GetHuman: And finally- any advice for other M2 Media Group customers?
GetHuman-420839: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for M2 Media Group to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-420839 taken from his M2 Media Group customer service problem that occurred on November 14th, 2017.