Macy's: i loved to chat with Gerard S.He was just super...
A Macy's customer review by GetHuman user ~Mahjabin Rubaiyat from November 21st, 2017
Background on ~Mahjabin Rubaiyat's case
GetHuman: ~Mahjabin Rubaiyat - can you tell our other Macy's customers when your case took place?
~Mahjabin Rubaiyat: Yes. It was evening, on November 16th.
GetHuman: Did you reach out to Macy's, and if so, how?
GetHuman: And which of these common Macy's customer issues best describes the reason you wanted to talk to them?
(Shows ~Mahjabin Rubaiyat a list of common Macy's problems)
~Mahjabin Rubaiyat: "Refund" was why I was trying to call.
~Mahjabin Rubaiyat's review of Macy's customer service
GetHuman: So how would you sum up your experience for GetHuman's Macy's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Mahjabin Rubaiyat: i loved to chat with Gerard S.He was just superb, excellent. he solved y issue and gave me enough time to discuss
GetHuman: Let's quantify your experience contacting Macy's. On a scale of 1 to 5, how easy is it go get help on a Macy's problem?
~Mahjabin Rubaiyat: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Mahjabin Rubaiyat: I'd give them a five out of five on communication.
GetHuman: And what about Macy's's ability to quickly and effectively address your problem?
~Mahjabin Rubaiyat: For that I would say one out of five.
GetHuman: And finally- any advice for other Macy's customers?
~Mahjabin Rubaiyat: Call them early in the day or late. Don't forget any personal or account information you might need for Macy's to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Mahjabin Rubaiyat taken from his Macy's customer service problem that occurred on November 16th, 2017.