MagicJack: I want to cancell but can't never talk to anyon...
A MagicJack customer review by GetHuman user ~loyal stringer from November 24th, 2017
Background on ~loyal stringer's case
GetHuman: ~loyal stringer - can you tell our other MagicJack customers when your case took place?
~loyal stringer: Sure. It was evening, on November 16th.
GetHuman: Did you reach out to MagicJack, and if so, how?
GetHuman: And which of these common MagicJack customer issues best describes the reason you wanted to talk to them?
(Shows ~loyal stringer a list of common MagicJack problems)
~loyal stringer: "Transfer Phone Number" was why I was trying to call.
~loyal stringer's review of MagicJack customer service
GetHuman: So how would you sum up your experience for GetHuman's MagicJack customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~loyal stringer: I want to cancell but can't never talk to anyone, no answer,chat on line they can't cancell me. loyal stringer who can cancell me, not just deactivate.
GetHuman: Let's quantify your experience contacting MagicJack. On a scale of 1 to 5, how easy is it go get help on a MagicJack problem?
~loyal stringer: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~loyal stringer: I'd give them a one out of five on communication.
GetHuman: And what about MagicJack's ability to quickly and effectively address your problem?
~loyal stringer: For that I would say two out of five.
GetHuman: And finally- any advice for other MagicJack customers?
~loyal stringer: Call them early in the day or late. Don't forget any personal or account information you might need for MagicJack to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~loyal stringer taken from his MagicJack customer service problem that occurred on November 16th, 2017.