MagicJack: It was answered by an automated machine and iwa...
A MagicJack customer review by GetHuman user ~Christian bryson from November 13th, 2017
Background on ~Christian bryson's case
GetHuman: ~Christian bryson - can you tell our other MagicJack customers when your case took place?
~Christian bryson: Yes. It was middle of the night, on November 5th.
GetHuman: Did you reach out to MagicJack, and if so, how?
GetHuman: And which of these common MagicJack customer issues best describes the reason you wanted to talk to them?
(Shows ~Christian bryson a list of common MagicJack problems)
~Christian bryson: "Overcharge/Strange charge" was why I was trying to call.
~Christian bryson's review of MagicJack customer service
GetHuman: So how would you sum up your experience for GetHuman's MagicJack customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Christian bryson: It was answered by an automated machine and iwasan't able to get any help at all.I neededto find out a number i needed to get my question answered.you have our attentioon now please keep it Thank You I HOpe, Christian bryson.
GetHuman: Let's quantify your experience contacting MagicJack. On a scale of 1 to 5, how easy is it go get help on a MagicJack problem?
~Christian bryson: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Christian bryson: I'd give them a one out of five on communication.
GetHuman: And what about MagicJack's ability to quickly and effectively address your problem?
~Christian bryson: For that I would say two out of five.
GetHuman: And finally- any advice for other MagicJack customers?
~Christian bryson: Call them early in the day or late. Don't forget any personal or account information you might need for MagicJack to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Christian bryson taken from his MagicJack customer service problem that occurred on November 5th, 2017.