MagicJack: On a cesser la communication en anglais lorsqu...
A MagicJack customer review by GetHuman user ~Michel Maranda from November 13th, 2017
Background on ~Michel Maranda's case
GetHuman: ~Michel Maranda - can you tell our other MagicJack customers when your case took place?
~Michel Maranda: Sure. It was afternoon, on November 8th.
GetHuman: Did you reach out to MagicJack, and if so, how?
GetHuman: And which of these common MagicJack customer issues best describes the reason you wanted to talk to them?
(Shows ~Michel Maranda a list of common MagicJack problems)
~Michel Maranda: "Where to buy" was why I was trying to call.
~Michel Maranda's review of MagicJack customer service
GetHuman: So how would you sum up your experience for GetHuman's MagicJack customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Michel Maranda: On a cesser la communication en anglais lorsqu'on m'a demand**** d'essayer d'entrer mon adresse gmail et mon mot de passe...puis-je reprendre le chat avec le techno?
GetHuman: Let's quantify your experience contacting MagicJack. On a scale of 1 to 5, how easy is it go get help on a MagicJack problem?
~Michel Maranda: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Michel Maranda: I'd give them a four out of five on communication.
GetHuman: And what about MagicJack's ability to quickly and effectively address your problem?
~Michel Maranda: For that I would say five out of five.
GetHuman: And finally- any advice for other MagicJack customers?
~Michel Maranda: Call them early in the day or late. Don't forget any personal or account information you might need for MagicJack to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Michel Maranda taken from his MagicJack customer service problem that occurred on November 8th, 2017.