MagicJack: Dear Sirs:*I downloaded the Application from p...
A MagicJack customer review by GetHuman user ~ ph # 862.239.8149 from November 23rd, 2017
Background on ~ ph # 862.239.8149's case
GetHuman: ~ ph # 862.239.8149 - can you tell our other MagicJack customers when your case took place?
~ ph # 862.239.8149: Yeah. It was morning, on November 17th.
GetHuman: Did you reach out to MagicJack, and if so, how?
GetHuman: And which of these common MagicJack customer issues best describes the reason you wanted to talk to them?
(Shows ~ ph # 862.239.8149 a list of common MagicJack problems)
~ ph # 862.239.8149: "Technical Support" was why I was trying to call.
~ ph # 862.239.8149's review of MagicJack customer service
GetHuman: So how would you sum up your experience for GetHuman's MagicJack customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ ph # 862.239.8149: Dear Sirs:*I downloaded the Application from play store on my Android phone "Samsung Galaxy S Relay" "SAMSUNG SGH-T***" . I PUT my correct user name and password in, and each time it gives me an international number ************ my number is (***) ***-**** will you please help me get this fixed? Thank you in advance for your reply.*ps, i have uninstalled and redownloaded the application from PLAY STORE MULTIPLE TIMES AND i STILL GET THIS INTERNATIONAL NUMBER INSTEAD OF MY OWN ***-***-****, WHATS THE PROBLEM WITH THIS. ?
GetHuman: Let's quantify your experience contacting MagicJack. On a scale of 1 to 5, how easy is it go get help on a MagicJack problem?
~ ph # 862.239.8149: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ ph # 862.239.8149: I'd give them a three out of five on communication.
GetHuman: And what about MagicJack's ability to quickly and effectively address your problem?
~ ph # 862.239.8149: For that I would say two out of five.
GetHuman: And finally- any advice for other MagicJack customers?
~ ph # 862.239.8149: Call them early in the day or late. Don't forget any personal or account information you might need for MagicJack to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ ph # 862.239.8149 taken from his MagicJack customer service problem that occurred on November 17th, 2017.