MagicJack: The telephone numbers don't work since there is...
A MagicJack customer review by GetHuman user ~Angry as Hell from November 20th, 2017
Background on ~Angry as Hell's case
GetHuman: ~Angry as Hell - can you tell our other MagicJack customers when your case took place?
~Angry as Hell: Yes. It was afternoon, on November 12th.
GetHuman: Did you reach out to MagicJack, and if so, how?
GetHuman: And which of these common MagicJack customer issues best describes the reason you wanted to talk to them?
(Shows ~Angry as Hell a list of common MagicJack problems)
~Angry as Hell: "Warranty claim" was why I was trying to call.
~Angry as Hell's review of MagicJack customer service
GetHuman: So how would you sum up your experience for GetHuman's MagicJack customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Angry as Hell: The telephone numbers don't work since there isn't anyone on the other end that has info or knows how to respond to customer needs.
GetHuman: Let's quantify your experience contacting MagicJack. On a scale of 1 to 5, how easy is it go get help on a MagicJack problem?
~Angry as Hell: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Angry as Hell: I'd give them a three out of five on communication.
GetHuman: And what about MagicJack's ability to quickly and effectively address your problem?
~Angry as Hell: For that I would say one out of five.
GetHuman: And finally- any advice for other MagicJack customers?
~Angry as Hell: Call them early in the day or late. Don't forget any personal or account information you might need for MagicJack to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Angry as Hell taken from his MagicJack customer service problem that occurred on November 12th, 2017.