I called to give a compliment to Magnavox but t...

A Magnavox customer review by GetHuman user ~Linda from November 10th, 2017

Background on ~Linda's case

GetHuman: ~Linda - can you tell our other Magnavox customers when your case took place?
~Linda: Yes. It was afternoon, on November 3rd.
GetHuman: Did you reach out to Magnavox, and if so, how?
~Linda: I used the 800-605-8610 number I found for on the GetHuman Magnavox customer phone number page I was on: Magnavox Customer Service Phone Number
GetHuman: And which of these common Magnavox customer issues best describes the reason you wanted to talk to them?
(Shows ~Linda a list of common Magnavox problems)
~Linda: "Returns" was why I was trying to call.

~Linda's review of Magnavox customer service

GetHuman: So how would you sum up your experience for GetHuman's Magnavox customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Linda: I called to give a compliment to Magnavox but the minute you say tv they say they can't help you (not in those exact words). I want to tell Magnavox that my tv just died. It is a Magnavox. I had it for ** years. I will always reccomend Magnavox. I just ordered a new tv. It is a Manavox. Keep up the great work!
GetHuman: Let's quantify your experience contacting Magnavox. On a scale of 1 to 5, how easy is it go get help on a Magnavox problem?
~Linda: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Linda: I'd give them a three out of five on communication.
GetHuman: And what about Magnavox's ability to quickly and effectively address your problem?
~Linda: For that I would say four out of five.
GetHuman: And finally- any advice for other Magnavox customers?
~Linda: Call them early in the day or late. Don't forget any personal or account information you might need for Magnavox to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Linda taken from his Magnavox customer service problem that occurred on November 3rd, 2017.

Magnavox

2.00 of 5 stars | 21 reviews

~Linda's Magnavox Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

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