Magnavox: I was told that my * year old *** dollar TV is...
A Magnavox customer review by GetHuman user ~EX-MAGNAVOX FAN from November 18th, 2017
Background on ~EX-MAGNAVOX FAN's case
GetHuman: ~EX-MAGNAVOX FAN - can you tell our other Magnavox customers when your case took place?
~EX-MAGNAVOX FAN: Yes I can. It was afternoon, on November 16th.
GetHuman: Did you reach out to Magnavox, and if so, how?
GetHuman: And which of these common Magnavox customer issues best describes the reason you wanted to talk to them?
(Shows ~EX-MAGNAVOX FAN a list of common Magnavox problems)
~EX-MAGNAVOX FAN: "Where to buy" was why I was trying to call.
~EX-MAGNAVOX FAN's review of Magnavox customer service
GetHuman: So how would you sum up your experience for GetHuman's Magnavox customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~EX-MAGNAVOX FAN: I was told that my * year old *** dollar TV is no longer supported by Magnavox. I had one simple question that could have been answered in * simple minute but your simple-minded Tech support gal would not give * simple minute. I can tell you that my next TV will not be a Magnavox. L*****@***.com - One very dissatisfied customer.
GetHuman: Let's quantify your experience contacting Magnavox. On a scale of 1 to 5, how easy is it go get help on a Magnavox problem?
~EX-MAGNAVOX FAN: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~EX-MAGNAVOX FAN: I'd give them a one out of five on communication.
GetHuman: And what about Magnavox's ability to quickly and effectively address your problem?
~EX-MAGNAVOX FAN: For that I would say two out of five.
GetHuman: And finally- any advice for other Magnavox customers?
~EX-MAGNAVOX FAN: Call them early in the day or late. Don't forget any personal or account information you might need for Magnavox to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~EX-MAGNAVOX FAN taken from his Magnavox customer service problem that occurred on November 16th, 2017.