Magnavox: The girl i talked to sounded like she was doing...
A Magnavox customer review by GetHuman user GetHuman-395577 from November 19th, 2017
Background on GetHuman-395577's case
GetHuman: GetHuman-395577 - can you tell our other Magnavox customers when your case took place?
GetHuman-395577: Yeah. It was evening, on November 9th.
GetHuman: Did you reach out to Magnavox, and if so, how?
GetHuman: And which of these common Magnavox customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-395577 a list of common Magnavox problems)
GetHuman-395577: "Where to buy" was why I was trying to call.
GetHuman-395577's review of Magnavox customer service
GetHuman: So how would you sum up your experience for GetHuman's Magnavox customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-395577: The girl i talked to sounded like she was doing something else. She went right on the defensive trying to convince me I did soemthing wrong. I have only had my Magnavox product a little over * months. pain ***.** and might as well just throw My Hdd recorder in the trash. Went against my better judgement buying it any way. Made in China junk
GetHuman: Let's quantify your experience contacting Magnavox. On a scale of 1 to 5, how easy is it go get help on a Magnavox problem?
GetHuman-395577: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-395577: I'd give them a three out of five on communication.
GetHuman: And what about Magnavox's ability to quickly and effectively address your problem?
GetHuman-395577: For that I would say four out of five.
GetHuman: And finally- any advice for other Magnavox customers?
GetHuman-395577: Call them early in the day or late. Don't forget any personal or account information you might need for Magnavox to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-395577 taken from his Magnavox customer service problem that occurred on November 9th, 2017.