I am absolutely disgusted with Mail.com. I have...
A Mail.com customer review by GetHuman user ~Luis Rivera from November 14th, 2017
Background on ~Luis Rivera's case
GetHuman: ~Luis Rivera - can you tell our other Mail.com customers when your case took place?
~Luis Rivera: Yes. It was afternoon, on November 7th.
GetHuman: Did you reach out to Mail.com, and if so, how?
GetHuman: And which of these common Mail.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Luis Rivera a list of common Mail.com problems)
~Luis Rivera: "Lower my bill" was why I was trying to call.
~Luis Rivera's review of Mail.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Mail.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Luis Rivera: I am absolutely disgusted with Mail.com. I have sent dozens of emails !!!!!!!**NO CUSTOMER SERVICE WHAT SO EVER!!! **CEO.LUIS.RIVERA@USA.COM ** **mail.com e-mail address:**CEO.LUIS.RIVERA@USA.COM
GetHuman: Let's quantify your experience contacting Mail.com. On a scale of 1 to 5, how easy is it go get help on a Mail.com problem?
~Luis Rivera: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Luis Rivera: I'd give them a one out of five on communication.
GetHuman: And what about Mail.com's ability to quickly and effectively address your problem?
~Luis Rivera: For that I would say two out of five.
GetHuman: And finally- any advice for other Mail.com customers?
~Luis Rivera: Call them early in the day or late. Don't forget any personal or account information you might need for Mail.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Luis Rivera taken from his Mail.com customer service problem that occurred on November 7th, 2017.