Match.com: The girl could not understand me. I am back whe...
A Match.com customer review by GetHuman user ~Lone Star4922 from November 23rd, 2017
Background on ~Lone Star4922's case
GetHuman: ~Lone Star4922 - can you tell our other Match.com customers when your case took place?
~Lone Star4922: Sure. It was middle of the night, on November 15th.
GetHuman: Did you reach out to Match.com, and if so, how?
GetHuman: And which of these common Match.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Lone Star4922 a list of common Match.com problems)
~Lone Star4922: "Billing" was why I was trying to call.
~Lone Star4922's review of Match.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Match.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Lone Star4922: The girl could not understand me. I am back where I started. For some reason I have * Match.com accounts. One should not be on there because it is an account from * years ago. The other is I want Lone Star **** and Happnessreigns* both taken down and I want my account totally to go away. Please advise me that this can be done.
GetHuman: Let's quantify your experience contacting Match.com. On a scale of 1 to 5, how easy is it go get help on a Match.com problem?
~Lone Star4922: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Lone Star4922: I'd give them a four out of five on communication.
GetHuman: And what about Match.com's ability to quickly and effectively address your problem?
~Lone Star4922: For that I would say five out of five.
GetHuman: And finally- any advice for other Match.com customers?
~Lone Star4922: Call them early in the day or late. Don't forget any personal or account information you might need for Match.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Lone Star4922 taken from his Match.com customer service problem that occurred on November 15th, 2017.