Maxim Magazine: Please STOP sending me someone else's subscript...

A Maxim Magazine customer review by GetHuman user ~JA from November 27th, 2017

Background on ~JA's case

GetHuman: ~JA - can you tell our other Maxim Magazine customers when your case took place?
~JA: Yup. It was middle of the night, on November 18th.
GetHuman: Did you reach out to Maxim Magazine, and if so, how?
~JA: I used a help page I found on the GetHuman Maxim Magazine customer service contact info page: Contact Maxim Magazine Customer Service
GetHuman: And which of these common Maxim Magazine customer issues best describes the reason you wanted to talk to them?
(Shows ~JA a list of common Maxim Magazine problems)
~JA: "None of those really matches why I wanted to contact Maxim Magazine that day." was why I was trying to contact.

~JA's review of Maxim Magazine customer service

GetHuman: So how would you sum up your experience for GetHuman's Maxim Magazine customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~JA: Please STOP sending me someone else's subscription! I have called many times, and this still is NOT RESOLVED.
GetHuman: Let's quantify your experience contacting Maxim Magazine. On a scale of 1 to 5, how easy is it go get help on a Maxim Magazine problem?
~JA: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~JA: I'd give them a three out of five on communication.
GetHuman: And what about Maxim Magazine's ability to quickly and effectively address your problem?
~JA: For that I would say two out of five.
GetHuman: And finally- any advice for other Maxim Magazine customers?
~JA: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Maxim Magazine to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~JA taken from his Maxim Magazine customer service problem that occurred on November 18th, 2017.

Maxim Magazine

4.15 of 5 stars | 116 reviews

~JA's Maxim Magazine Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
3 out of 5 stars

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