McAfee: I will never call this company again. they can...
A McAfee customer review by GetHuman user ~unknown please from November 18th, 2017
Background on ~unknown please's case
GetHuman: ~unknown please - can you tell our other McAfee customers when your case took place?
~unknown please: Sure. It was evening, on November 14th.
GetHuman: Did you reach out to McAfee, and if so, how?
GetHuman: And which of these common McAfee customer issues best describes the reason you wanted to talk to them?
(Shows ~unknown please a list of common McAfee problems)
~unknown please: "Complaint" was why I was trying to call.
~unknown please's review of McAfee customer service
GetHuman: So how would you sum up your experience for GetHuman's McAfee customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~unknown please: I will never call this company again. they can not even speak English and they said the company could not do the promo they sent. how good is this company that they can not hire Americans to do the work. shame on you.
GetHuman: Let's quantify your experience contacting McAfee. On a scale of 1 to 5, how easy is it go get help on a McAfee problem?
~unknown please: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~unknown please: I'd give them a one out of five on communication.
GetHuman: And what about McAfee's ability to quickly and effectively address your problem?
~unknown please: For that I would say four out of five.
GetHuman: And finally- any advice for other McAfee customers?
~unknown please: Call them early in the day or late. Don't forget any personal or account information you might need for McAfee to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~unknown please taken from his McAfee customer service problem that occurred on November 14th, 2017.