Medicare - Coordination of Benefits: I made the mistake of calling the main Medicare...
A Medicare - Coordination of Benefits customer review by GetHuman user ~Anonymous from November 17th, 2017
Background on ~Anonymous's case
GetHuman: ~Anonymous - can you tell our other Medicare - Coordination of Benefits customers when your case took place?
~Anonymous: Yes I can. It was late at night, on November 15th.
GetHuman: Did you reach out to Medicare - Coordination of Benefits, and if so, how?
GetHuman: And which of these common Medicare - Coordination of Benefits customer issues best describes the reason you wanted to talk to them?
(Shows ~Anonymous a list of common Medicare - Coordination of Benefits problems)
~Anonymous: "Coverage question" was why I was trying to contact.
~Anonymous's review of Medicare - Coordination of Benefits customer service
GetHuman: So how would you sum up your experience for GetHuman's Medicare - Coordination of Benefits customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Anonymous: I made the mistake of calling the main Medicare number (* times over * weeks) without resolution, until the last rep transferred me to the Medicare COB contractor, who took care of my issue in * minutes.
GetHuman: Let's quantify your experience contacting Medicare - Coordination of Benefits. On a scale of 1 to 5, how easy is it go get help on a Medicare - Coordination of Benefits problem?
~Anonymous: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Anonymous: I'd give them a two out of five on communication.
GetHuman: And what about Medicare - Coordination of Benefits's ability to quickly and effectively address your problem?
~Anonymous: For that I would say one out of five.
GetHuman: And finally- any advice for other Medicare - Coordination of Benefits customers?
~Anonymous: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Medicare - Coordination of Benefits to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Anonymous taken from his Medicare - Coordination of Benefits customer service problem that occurred on November 15th, 2017.