Medicare - Coordination of Benefits: called in June was told taken care of... receiv...
A Medicare - Coordination of Benefits customer review by GetHuman user ~sbubble from November 23rd, 2017
Background on ~sbubble's case
GetHuman: ~sbubble - can you tell our other Medicare - Coordination of Benefits customers when your case took place?
~sbubble: Yup. It was middle of the night, on November 14th.
GetHuman: Did you reach out to Medicare - Coordination of Benefits, and if so, how?
GetHuman: And which of these common Medicare - Coordination of Benefits customer issues best describes the reason you wanted to talk to them?
(Shows ~sbubble a list of common Medicare - Coordination of Benefits problems)
~sbubble: "Get insurance" was why I was trying to contact.
~sbubble's review of Medicare - Coordination of Benefits customer service
GetHuman: So how would you sum up your experience for GetHuman's Medicare - Coordination of Benefits customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~sbubble: called in June was told taken care of... received a Dr. bill in August of claim denial again... called and was advised it was taken care of that Medicare was indeed my primary... no problem... just received a billing again for claim denial... called main number, this was the first time I was told to contact a Coordination of Benifits.. I have now been promised that it is definitely changed but will take place in ** days for resubmission... contacting medical clinic to resubmit in ** days.
GetHuman: Let's quantify your experience contacting Medicare - Coordination of Benefits. On a scale of 1 to 5, how easy is it go get help on a Medicare - Coordination of Benefits problem?
~sbubble: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~sbubble: I'd give them a two out of five on communication.
GetHuman: And what about Medicare - Coordination of Benefits's ability to quickly and effectively address your problem?
~sbubble: For that I would say one out of five.
GetHuman: And finally- any advice for other Medicare - Coordination of Benefits customers?
~sbubble: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Medicare - Coordination of Benefits to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~sbubble taken from his Medicare - Coordination of Benefits customer service problem that occurred on November 14th, 2017.