Medicare - Coordination of Benefits: representative admitted they did not make the c...
A Medicare - Coordination of Benefits customer review by GetHuman user GetHuman-188406 from November 19th, 2017
Background on GetHuman-188406's case
GetHuman: GetHuman-188406 - can you tell our other Medicare - Coordination of Benefits customers when your case took place?
GetHuman-188406: Sure. It was morning, on November 17th.
GetHuman: Did you reach out to Medicare - Coordination of Benefits, and if so, how?
GetHuman: And which of these common Medicare - Coordination of Benefits customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-188406 a list of common Medicare - Coordination of Benefits problems)
GetHuman-188406: "Update account information" was why I was trying to contact.
GetHuman-188406's review of Medicare - Coordination of Benefits customer service
GetHuman: So how would you sum up your experience for GetHuman's Medicare - Coordination of Benefits customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-188406: representative admitted they did not make the changes asked for on previous call a week ago!! impatient and reluctant to assist with resolution
GetHuman: Let's quantify your experience contacting Medicare - Coordination of Benefits. On a scale of 1 to 5, how easy is it go get help on a Medicare - Coordination of Benefits problem?
GetHuman-188406: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-188406: I'd give them a one out of five on communication.
GetHuman: And what about Medicare - Coordination of Benefits's ability to quickly and effectively address your problem?
GetHuman-188406: For that I would say one out of five.
GetHuman: And finally- any advice for other Medicare - Coordination of Benefits customers?
GetHuman-188406: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Medicare - Coordination of Benefits to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-188406 taken from his Medicare - Coordination of Benefits customer service problem that occurred on November 17th, 2017.