I hate megabus**************** I took a bus fro...
A Megabus customer review by GetHuman user ~Lily from November 22nd, 2017
Background on ~Lily 's case
GetHuman: ~Lily - can you tell our other Megabus customers when your case took place?
~Lily : Yeah. It was middle of the night, on November 18th.
GetHuman: Did you reach out to Megabus, and if so, how?
GetHuman: And which of these common Megabus customer issues best describes the reason you wanted to talk to them?
(Shows ~Lily a list of common Megabus problems)
~Lily : "Cancel booking" was why I was trying to call.
~Lily 's review of Megabus customer service
GetHuman: So how would you sum up your experience for GetHuman's Megabus customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Lily : I hate megabus**************** I took a bus from orlando to Atlanta with my ** year old daughter the bus was suppose to come at *:**... But, no it came at *:** the lazy driver was late we stood in the ** degree heat for * hours!!!!the driver was very rude.we got to Atlanta very late I need to catch a another bus to go to Tennessee.. The bus left without us and the people that work there blamed it on us!!!!!They left is on the street Hungary and alone... We took a taxis to the airport and now we are sleeping there.They won't return the money ether.... Do not go on megabus waste on time and money.. I paided *** dollars for my girl and I... Not a dollar!!!! The buses and also very dirty and uncomfortable!!!
GetHuman: Let's quantify your experience contacting Megabus. On a scale of 1 to 5, how easy is it go get help on a Megabus problem?
~Lily : I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Lily : I'd give them a one out of five on communication.
GetHuman: And what about Megabus's ability to quickly and effectively address your problem?
~Lily : For that I would say two out of five.
GetHuman: And finally- any advice for other Megabus customers?
~Lily : Call them early in the day or late. Don't forget any personal or account information you might need for Megabus to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Lily taken from his Megabus customer service problem that occurred on November 18th, 2017.