Memphis Light, Gas and Water: The reps have awful mannerisms, they talk smart...
A Memphis Light, Gas and Water customer review by GetHuman user ~khameleon from October 28th, 2017
Background on ~khameleon's case
GetHuman: ~khameleon - can you tell our other Memphis Light, Gas and Water customers when your case took place?
~khameleon: Yup. It was late at night, on October 19th.
GetHuman: Did you reach out to Memphis Light, Gas and Water, and if so, how?
GetHuman: And which of these common Memphis Light, Gas and Water customer issues best describes the reason you wanted to talk to them?
(Shows ~khameleon a list of common Memphis Light, Gas and Water problems)
~khameleon: "Book appointment" was why I was trying to call.
~khameleon's review of Memphis Light, Gas and Water customer service
GetHuman: So how would you sum up your experience for GetHuman's Memphis Light, Gas and Water customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~khameleon: The reps have awful mannerisms, they talk smart to customers, and hang the phone up when you're asking questions about billing.
GetHuman: Let's quantify your experience contacting Memphis Light, Gas and Water. On a scale of 1 to 5, how easy is it go get help on a Memphis Light, Gas and Water problem?
~khameleon: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~khameleon: I'd give them a one out of five on communication.
GetHuman: And what about Memphis Light, Gas and Water's ability to quickly and effectively address your problem?
~khameleon: For that I would say one out of five.
GetHuman: And finally- any advice for other Memphis Light, Gas and Water customers?
~khameleon: Call them early in the day or late. Don't forget any personal or account information you might need for Memphis Light, Gas and Water to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~khameleon taken from his Memphis Light, Gas and Water customer service problem that occurred on October 19th, 2017.