Memphis Light, Gas and Water: during my conversation with ms davis she was ru...
A Memphis Light, Gas and Water customer review by GetHuman user GetHuman-108901 from November 16th, 2017
Background on GetHuman-108901's case
GetHuman: GetHuman-108901 - can you tell our other Memphis Light, Gas and Water customers when your case took place?
GetHuman-108901: Sure. It was middle of the night, on November 10th.
GetHuman: Did you reach out to Memphis Light, Gas and Water, and if so, how?
GetHuman: And which of these common Memphis Light, Gas and Water customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-108901 a list of common Memphis Light, Gas and Water problems)
GetHuman-108901: "Cancel service" was why I was trying to call.
GetHuman-108901's review of Memphis Light, Gas and Water customer service
GetHuman: So how would you sum up your experience for GetHuman's Memphis Light, Gas and Water customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-108901: during my conversation with ms davis she was rude and finally just hung the phone up at *:** june *,****.the day before i talked to * great ladies, who did everything possible to help, thanks to those ladies, you need more of, not ms davis.
GetHuman: Let's quantify your experience contacting Memphis Light, Gas and Water. On a scale of 1 to 5, how easy is it go get help on a Memphis Light, Gas and Water problem?
GetHuman-108901: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-108901: I'd give them a two out of five on communication.
GetHuman: And what about Memphis Light, Gas and Water's ability to quickly and effectively address your problem?
GetHuman-108901: For that I would say one out of five.
GetHuman: And finally- any advice for other Memphis Light, Gas and Water customers?
GetHuman-108901: Call them early in the day or late. Don't forget any personal or account information you might need for Memphis Light, Gas and Water to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-108901 taken from his Memphis Light, Gas and Water customer service problem that occurred on November 10th, 2017.