Men's Warehouse: We have a problem with my son tux for prom and...
A Men's Warehouse customer review by GetHuman user ~RLucas from November 15th, 2017
Background on ~RLucas's case
GetHuman: ~RLucas - can you tell our other Men's Warehouse customers when your case took place?
~RLucas: Yeah. It was afternoon, on November 6th.
GetHuman: Did you reach out to Men's Warehouse, and if so, how?
GetHuman: And which of these common Men's Warehouse customer issues best describes the reason you wanted to talk to them?
(Shows ~RLucas a list of common Men's Warehouse problems)
~RLucas: "Warranty claim" was why I was trying to call.
~RLucas's review of Men's Warehouse customer service
GetHuman: So how would you sum up your experience for GetHuman's Men's Warehouse customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~RLucas: We have a problem with my son tux for prom and the store took care of it right away and refunded a portion of the cost. In a time were company have no idea what customer service is Mens Wearhouse is a cut above. Thanks to the Council Bluff store and Jill for the great customer service. I have four boys and a husband and we will be customers for life!!!! Great Customer sevice over and beyond to take care of their customers !!!!
GetHuman: Let's quantify your experience contacting Men's Warehouse. On a scale of 1 to 5, how easy is it go get help on a Men's Warehouse problem?
~RLucas: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~RLucas: I'd give them a two out of five on communication.
GetHuman: And what about Men's Warehouse's ability to quickly and effectively address your problem?
~RLucas: For that I would say three out of five.
GetHuman: And finally- any advice for other Men's Warehouse customers?
~RLucas: Call them early in the day or late. Don't forget any personal or account information you might need for Men's Warehouse to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~RLucas taken from his Men's Warehouse customer service problem that occurred on November 6th, 2017.
Men's Warehouse
3.50 of 5 stars | 1 reviews
~RLucas's Men's Warehouse Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars
GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Men's Warehouse, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Men's Warehouse in any way.