Menard Inc.: extremely poor service at store level and worse...
A Menard Inc. customer review by GetHuman user ~Jim from November 26th, 2017
Background on ~Jim's case
GetHuman: ~Jim - can you tell our other Menard Inc. customers when your case took place?
~Jim: Sure. It was afternoon, on November 24th.
GetHuman: Did you reach out to Menard Inc., and if so, how?
GetHuman: And which of these common Menard Inc. customer issues best describes the reason you wanted to talk to them?
(Shows ~Jim a list of common Menard Inc. problems)
~Jim: "Returns" was why I was trying to contact.
~Jim's review of Menard Inc. customer service
GetHuman: So how would you sum up your experience for GetHuman's Menard Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Jim: extremely poor service at store level and worse by customer service. No one will talk to me about my issue for ** days!!! This is **** poor service. I will be going to the news consumer reports and have this broadcasted.
GetHuman: Let's quantify your experience contacting Menard Inc.. On a scale of 1 to 5, how easy is it go get help on a Menard Inc. problem?
~Jim: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Jim: I'd give them a one out of five on communication.
GetHuman: And what about Menard Inc.'s ability to quickly and effectively address your problem?
~Jim: For that I would say four out of five.
GetHuman: And finally- any advice for other Menard Inc. customers?
~Jim: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Menard Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Jim taken from his Menard Inc. customer service problem that occurred on November 24th, 2017.