Metlife Dental: I have had different things told to me by diffe...
A Metlife Dental customer review by GetHuman user ~Upset customer from November 27th, 2017
Background on ~Upset customer's case
GetHuman: ~Upset customer - can you tell our other Metlife Dental customers when your case took place?
~Upset customer: Sure. It was afternoon, on November 21st.
GetHuman: Did you reach out to Metlife Dental, and if so, how?
GetHuman: And which of these common Metlife Dental customer issues best describes the reason you wanted to talk to them?
(Shows ~Upset customer a list of common Metlife Dental problems)
~Upset customer: "Am I Covered?" was why I was trying to call.
~Upset customer's review of Metlife Dental customer service
GetHuman: So how would you sum up your experience for GetHuman's Metlife Dental customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Upset customer: I have had different things told to me by different people. With this information they are refusing to pay my bill saying I can't get things right.. When each time I do eaxactly what they say! Terrible miss my delta dental!
GetHuman: Let's quantify your experience contacting Metlife Dental. On a scale of 1 to 5, how easy is it go get help on a Metlife Dental problem?
~Upset customer: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Upset customer: I'd give them a four out of five on communication.
GetHuman: And what about Metlife Dental's ability to quickly and effectively address your problem?
~Upset customer: For that I would say five out of five.
GetHuman: And finally- any advice for other Metlife Dental customers?
~Upset customer: Call them early in the day or late. Don't forget any personal or account information you might need for Metlife Dental to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Upset customer taken from his Metlife Dental customer service problem that occurred on November 21st, 2017.