Metro PCS: I never write any review, but this company make...
A Metro PCS customer review by GetHuman user ~metro pcs suck from November 2nd, 2017
Background on ~metro pcs suck's case
GetHuman: ~metro pcs suck - can you tell our other Metro PCS customers when your case took place?
~metro pcs suck: Yes I can. It was afternoon, on October 28th.
GetHuman: Did you reach out to Metro PCS, and if so, how?
GetHuman: And which of these common Metro PCS customer issues best describes the reason you wanted to talk to them?
(Shows ~metro pcs suck a list of common Metro PCS problems)
~metro pcs suck: "Technical support" was why I was trying to call.
~metro pcs suck's review of Metro PCS customer service
GetHuman: So how would you sum up your experience for GetHuman's Metro PCS customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~metro pcs suck: I never write any review, but this company make me write one. I cant get to live person to get money back for charge twice on visa.
GetHuman: Let's quantify your experience contacting Metro PCS. On a scale of 1 to 5, how easy is it go get help on a Metro PCS problem?
~metro pcs suck: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~metro pcs suck: I'd give them a three out of five on communication.
GetHuman: And what about Metro PCS's ability to quickly and effectively address your problem?
~metro pcs suck: For that I would say four out of five.
GetHuman: And finally- any advice for other Metro PCS customers?
~metro pcs suck: Call them early in the day or late. Don't forget any personal or account information you might need for Metro PCS to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~metro pcs suck taken from his Metro PCS customer service problem that occurred on October 28th, 2017.