Metro PCS: Nothing done, I feel violatead, stolen from, a...
A Metro PCS customer review by GetHuman user ~Bethsy Pizarro from November 22nd, 2017
Background on ~Bethsy Pizarro's case
GetHuman: ~Bethsy Pizarro - can you tell our other Metro PCS customers when your case took place?
~Bethsy Pizarro: Yup. It was evening, on November 16th.
GetHuman: Did you reach out to Metro PCS, and if so, how?
GetHuman: And which of these common Metro PCS customer issues best describes the reason you wanted to talk to them?
(Shows ~Bethsy Pizarro a list of common Metro PCS problems)
~Bethsy Pizarro: "Lost or Stolen Phone" was why I was trying to call.
~Bethsy Pizarro's review of Metro PCS customer service
GetHuman: So how would you sum up your experience for GetHuman's Metro PCS customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Bethsy Pizarro: Nothing done, I feel violatead, stolen from, and extreme indeference. Metro does not use what they sell! SAD!
GetHuman: Let's quantify your experience contacting Metro PCS. On a scale of 1 to 5, how easy is it go get help on a Metro PCS problem?
~Bethsy Pizarro: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Bethsy Pizarro: I'd give them a two out of five on communication.
GetHuman: And what about Metro PCS's ability to quickly and effectively address your problem?
~Bethsy Pizarro: For that I would say three out of five.
GetHuman: And finally- any advice for other Metro PCS customers?
~Bethsy Pizarro: Call them early in the day or late. Don't forget any personal or account information you might need for Metro PCS to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Bethsy Pizarro taken from his Metro PCS customer service problem that occurred on November 16th, 2017.