Metro PCS: SALES PERSON SAID I COULD COVERAGE IN PADUCAH K...
A Metro PCS customer review by GetHuman user GetHuman-300774 from October 29th, 2017
Background on GetHuman-300774's case
GetHuman: GetHuman-300774 - can you tell our other Metro PCS customers when your case took place?
GetHuman-300774: Yes. It was morning, on October 24th.
GetHuman: Did you reach out to Metro PCS, and if so, how?
GetHuman: And which of these common Metro PCS customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-300774 a list of common Metro PCS problems)
GetHuman-300774: "Setup service" was why I was trying to call.
GetHuman-300774's review of Metro PCS customer service
GetHuman: So how would you sum up your experience for GetHuman's Metro PCS customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-300774: SALES PERSON SAID I COULD COVERAGE IN PADUCAH KY AND I CAN'T NOT MAKE A CALL OR GET ONE. I AM UPSET BECAUSE I NEED MY PHONE FOR MY BUSINESS CALLS. I AM HERE BECAUSE MY SISTER IS DYING OF CANCER. I HAD TO GO OUT AND PURCHASE ANOTHER PHONE TO CHECK ON MY PCS PHONE IN DALLAS FOR MY BUSINESS CALLS
GetHuman: Let's quantify your experience contacting Metro PCS. On a scale of 1 to 5, how easy is it go get help on a Metro PCS problem?
GetHuman-300774: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-300774: I'd give them a one out of five on communication.
GetHuman: And what about Metro PCS's ability to quickly and effectively address your problem?
GetHuman-300774: For that I would say three out of five.
GetHuman: And finally- any advice for other Metro PCS customers?
GetHuman-300774: Call them early in the day or late. Don't forget any personal or account information you might need for Metro PCS to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-300774 taken from his Metro PCS customer service problem that occurred on October 24th, 2017.