Metro PCS: this is actually a business? no, its not actual...
A Metro PCS customer review by GetHuman user ~Blink He'd from November 25th, 2017
Background on ~Blink He'd 's case
GetHuman: ~Blink He'd - can you tell our other Metro PCS customers when your case took place?
~Blink He'd : Yes I can. It was afternoon, on November 21st.
GetHuman: Did you reach out to Metro PCS, and if so, how?
GetHuman: And which of these common Metro PCS customer issues best describes the reason you wanted to talk to them?
(Shows ~Blink He'd a list of common Metro PCS problems)
~Blink He'd : "Overcharge/Strange charge" was why I was trying to call.
~Blink He'd 's review of Metro PCS customer service
GetHuman: So how would you sum up your experience for GetHuman's Metro PCS customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Blink He'd : this is actually a business? no, its not actually to be seen in the same category as a serious business, at all. But your hard earned money is serious to you i would think, so think twice. Think all ******* day if thats what it takes to knock you out of the idea that you won't get fucked. End of sermon.
GetHuman: Let's quantify your experience contacting Metro PCS. On a scale of 1 to 5, how easy is it go get help on a Metro PCS problem?
~Blink He'd : I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Blink He'd : I'd give them a one out of five on communication.
GetHuman: And what about Metro PCS's ability to quickly and effectively address your problem?
~Blink He'd : For that I would say three out of five.
GetHuman: And finally- any advice for other Metro PCS customers?
~Blink He'd : Call them early in the day or late. Don't forget any personal or account information you might need for Metro PCS to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Blink He'd taken from his Metro PCS customer service problem that occurred on November 21st, 2017.