Microsoft - Windows 7: I have to pay $** for them to help me, warranty...
A Microsoft - Windows 7 customer review by GetHuman user GetHuman-171523 from November 16th, 2017
Background on GetHuman-171523's case
GetHuman: GetHuman-171523 - can you tell our other Microsoft - Windows 7 customers when your case took place?
GetHuman-171523: Yup. It was morning, on November 10th.
GetHuman: Did you reach out to Microsoft - Windows 7, and if so, how?
GetHuman: And which of these common Microsoft - Windows 7 customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-171523 a list of common Microsoft - Windows 7 problems)
GetHuman-171523: "Change order" was why I was trying to call.
GetHuman-171523's review of Microsoft - Windows 7 customer service
GetHuman: So how would you sum up your experience for GetHuman's Microsoft - Windows 7 customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-171523: I have to pay $** for them to help me, warranty is only for ** days. What horrible customer support.
GetHuman: Let's quantify your experience contacting Microsoft - Windows 7. On a scale of 1 to 5, how easy is it go get help on a Microsoft - Windows 7 problem?
GetHuman-171523: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-171523: I'd give them a three out of five on communication.
GetHuman: And what about Microsoft - Windows 7's ability to quickly and effectively address your problem?
GetHuman-171523: For that I would say two out of five.
GetHuman: And finally- any advice for other Microsoft - Windows 7 customers?
GetHuman-171523: Call them early in the day or late. Don't forget any personal or account information you might need for Microsoft - Windows 7 to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-171523 taken from his Microsoft - Windows 7 customer service problem that occurred on November 10th, 2017.